TERMS OF SERVICE

  1. GENERAL PROVISIONS
    1. Gantus AB, hereinafter referred to as “MedicalDeviceHQ”, hereby introduces these Terms and Conditions for providing online services, hereinafter referred to as “the Terms and Conditions” in accordance with the provisions of Swedish Act No. 2002/562 on Electronic Commerce and Other Information Society Services (Lag (2002:562) om elektronisk handel och andra informationssamhällets tjänster).
    2. The Terms and Conditions stipulates conditions and technical requirements for providing online services by Gantus to Customers, particularly via the following website: gantus.com, hereinafter referred to as “Website”.
    3. Every Customer shall abide by the Terms and Conditions while using Services provided by Gantus.
  2. DEFINITIONS
    1. The words used in the Terms and Conditions shall mean the following:
      MedicalDeviceHQ – Gantus AB, Grisslevägen 6, 227 32 Lund, Sweden; Org. No.: 556736-4541, support@medicaldevicehq.com, VAT no: SE556736454101.
    2. The Customer – a business customer using Services provided by MedicalDeviceHQ;
    3. The Service Agreement – an agreement concluded by and between MedicalDeviceHQ and the Customer via the Website under the Terms and Conditions whose subject matter is the sale of Services to the Customer;
    4. Services – the services provided by MedicalDeviceHQ described hereinbelow.
  3. GENERAL TERMS AND CONDITIONS FOR THE USE OF THE WEBSITE
    1. The Customer being a natural person may use the Website on condition that they have capacity to perform acts in law.
    2. The Customer not being a natural person may use the Website via persons authorized to act on their behalf, in accordance with SIGN UP in Section 8.
    3. The Customer may use the Website via Internet devices (a computer, a smartphone) with a web browser. Depending on the kind of the Service chosen by the Customer, the Customer’s device shall have the following solutions to meet the technical requirements:
      1. Access to the Internet
      2. HTML5 for the online courses,
      3. Recent Office Software (Microsoft, Open Office or others) for templates described in Section VI,
      4. Adobe acrobat reader for pdf-files.
    4. MedicalDeviceHQ shall hold no responsibility for any damage caused by providing false, outdated or incomplete data by the Customer in the forms mentioned in SIGN UP nor by disobeying the Customer’s Terms and Conditions. Any action taken by the Customer shall not infringe any legal provision currently in force nor any personal or third party rights.
    5. MedicalDeviceHQ has reasonable skill, knowledge and experience to provide the Services. However, the Services are of advisory nature only and should a customer choose to follow advice and comments stated therein, it shall be done at their own risk. MedicalDeviceHQ shall not be held liable for any loss or damage suffered by the customer that results from the fact they decided to act in accordance with the information provided by MedicalDeviceHQ in connection with the performance of Services.
    6. The Customers shall not use MedicalDeviceHQ’s name, its logo or other components of the Website (including but not limited to graphic elements of the Website or the Website layout) unless it is otherwise provided herein or if there is a written consent of MedicalDeviceHQ to the use thereof. The Customer shall not take any action towards imitating the Website, especially on websites or domains associated with the Customer.
    7. The Customer shall not disclose their password to third parties.
    8. The Customer shall not provide content that is prohibited by law, e.g. promote violence, infringe personal belongings and other rights of third parties.
  4. KINDS AND SCOPE OF SERVICES OFFERED BY MEDICALDEVICEHQ
    1. Access to the Services offered by MedicalDeviceHQ via the Website is partially free and possible after signing up to the Website. The following Services are offered by MedicalDeviceHQ and covered by these Terms and Conditions:
      1. online courses,
      2. downloadable templates,
      3. review services.
    2. Using the above-mentioned services is the Customer’s voluntary action.
    3. By placing an order for the Services offered by MedicalDeviceHQ, the Customer confirms that they have read and understood these Terms and Conditions, fully accept the content hereof and agree to be bound hereby.
  5. ONLINE COURSES
    1. MedicalDeviceHQ offers under its Intellectual property rights online courses for a charge stipulated on the Website.
    2. An online course may contain features such as quizzes and/or exams. A description of an online course is displayed on the product page.
    3. Each description of an online course contains information concerning the duration of this service, its subject matter, number of lessons, number of quizzes, number of exams and if a certificate is issued at the end of the course.
    4. When the Customer purchases an online course, they are granted with access to one seat on the course for a limited period of time. The period of online course availability is six months if not displayed otherwise on the product page.
    5. An online course is personalized and the Customer may access it through the Customer’s account on the Website.
    6. If an online course finishes with a final exam, such an exam may be taken only once. There is a time limit to complete this exam. Results may be displayed on a certificate issued at the end of the course.
    7. A certificate is sent to the Customer via mail, e-mail or it is created as a downloadable pdf-file on the Website.
    8. All forms of cheating during the course are strictly prohibited. MedicalDeviceHQ reserves the right to withdraw access to an online course at any time if they have reasonable suspicion the Customer is cheating. In such a case the Customer shall not be entitled to any refund.
  6. DOWNLOADABLE TEMPLATES
    1. MedicalDeviceHQ hereby grants to customers a non-exclusive, worldwide right under its Intellectual property rights to use, and further develop for company internal or personal use, but not to copy, sell or otherwise distribute the templates or the linked material for templates.
    2. The templates offered on the Website may be for free or for a charge as described on the Website.
  7. REVIEW SERVICE
    1. MedicalDeviceHQ hereby offers services which include checking the correctness and accuracy of filled in templates, documents and/or records as well as provision of feedback on their content for the price described on the Website.
    2. The review service shall be rendered within the deadline described on the Website. If MedicalDeviceHQ cannot complete the service on time, the Customer shall be notified thereof and the price they have paid shall be returned within 30 days of notification.
    3. Feedback shall be sent to the Customer’s e-mail address.
  8. SIGN UP
    1. The following conditions shall be met in order to sign up to the Website:
      1. the form available on the Website shall be filled in correctly,
      2. the Terms and Conditions shall be accepted.
      3. When it comes to a legal person or an organizational unit with no legal personality, only an authorized person may sign them up to the Website or take any other action within the Website on their behalf. Such a person shall be authorized to take any action related to the use of the Website (including signing up) and exercise all rights and perform duties of such an entity as the Customer.
      4. In case of its change, the Customer shall update all the data provided while signing up before concluding another Agreement. To do so, the Customer shall use an appropriate form available on the Website.
    2. Upon signing up, the Customer’s account is created on the Website. This account constitutes a collection of information concerning the Customer and their actions taken within the Website in relation with concluded Agreements. Within this account, the Customer has access to the purchased Services as well as order history on the Website.
  9. PLACING ORDERS ON THE WEBSITE – THE CONCLUSION OF THE SERVICE AGREEMENT
    1. Placing orders on the Website is a 24/7/365 service available to the Customer unless it is otherwise provided herein, especially in the provisions concerning maintenance.
    2. The Customers may use the Website and conclude Service Agreements after signing up on the Website.
    3. Before placing an order, the Customer shall put chosen Services in their virtual shopping basket. The virtual shopping basket is a tool enabling the Customer to collect all the chosen Services before the purchase and see their total price. While choosing Services the Customer may freely manage the content of their basket by adding or removing items.
    4. After making a final decision concerning the purchase of chosen Services, the Customer is redirected to an online form which shall be used to place orders on the Website. This form may consist of other forms concerning a payment method.
    5. Placing of an order constitutes an offer made by the Customer to MedicalDeviceHQ. After receiving an offer, MedicalDeviceHQ shall verify whether the order has been placed properly (in accordance with the Terms and Conditions).
    6. After placing a correct order, MedicalDeviceHQ shall send information concerning the acceptance of an order immediately (the acceptance of an offer) to the Customer on the e-mail address given while placing the order. The Agreement is concluded when MedicalDeviceHQ sends to the Customer information concerning the acceptance of an order.
  10. PAYMENT
    1. The payment for the Services purchased by the Customer on the Website shall be made with the payment methods available on the Website or as agreed upon between the Customer and MedicalDeviceHQ and in accordance with the rules set by MedicalDeviceHQ.
    2. All the prices on the Website are exclusive of taxes and other fees.
    3. The Customer purchases Services for a price in force while placing an order.
    4. MedicalDeviceHQ reserves the right to change prices. This provision does not concern already placed orders.
    5. The Service will be rendered to the Customer after MedicalDeviceHQ receives the payment.
    6. The Customer is obliged to submit a VAT number and a country of residence.
  11. COMPLAINT PROCEDURE
    1. Customers may file complaints regarding improper provision of Services by MedicalDeviceHQ. Such complaints shall be filed via the contact form or e-mail support@medicaldevicehq.com.
    2. Every complaint shall contain at least the following data:
      1. Customer’s data (username, name and surname/name of the company, postal address, e-mail address);
      2. a description of a problem.
    3. Complaints which do not contain the above-described data will not be processed.
    4. MedicalDeviceHQ shall process a complaint within 30 working days and send its response to the Customer’s email address. MedicalDeviceHQ reserves the right to refuse to provide services not connected with the Service ordered by the Customer.
  12. MAINTENANCE
    1. MedicalDeviceHQ shall not be held responsible for the Website being unavailable due to force majeure or technical problems.
    2. MedicalDeviceHQ reserves the right to have the Website unavailable from time to time because of technical service, maintenance or improving the functionality of the Website. Nevertheless, MedicalDeviceHQ shall undertake every effort to have the above-mentioned works done as quickly as possible.
  13. INTELLECTUAL PROPERTY RIGHTS
    1. Exclusive rights to the content delivered within the Services, particularly copyrights, database rights, trademarks shall be vested in MedicalDeviceHQ.
    2. Customers shall abide by intellectual property rights regulations. Any copying, amendments and/or public disclosure of the content without MedicalDeviceHQ’s prior consent shall be prohibited unless it is otherwise provided in a separate agreement and/or law provisions in force.
  14. FINAL PROVISIONS
    1. The Terms and Conditions shall enter into force on the day they are published on the Website.
    2. The provisions of Privacy Policy and Cookies Policy shall constitute and integral part of the Terms and Conditions as soon as they are accepted by the Customers.
    3. The Customers shall accept the Terms and Conditions, the Privacy Policy and Cookies Policy before using any of the Services.
    4. MedicalDeviceHQ reserves the right to unilaterally decide on the content of the Website, any changes and/or modification thereof without prior notification to the Customers. Any amendments come into force at the moment of publishing the amended version of the Terms and Conditions on the Website.
    5. The Terms and Conditions, the Privacy Policy and Cookies Policy are continuously available on the Website and Customers are entitled to make copies, save and/or print their content.
    6. Should the Customer receive Confidential Information from MedicalDeviceHQ in error, they must delete it and may not copy it, distribute or take any action in reliance on it. In such a case they shall inform Gantus immediately by sending an e-mail to the following e-mail address: support@medicaldevicehq.com.
    7. The construction and performance of the Terms and Conditions shall be governed by the laws of Sweden. All disputes, differences and/or questions arising out of or in connection with the Terms and Conditions and/or the Services provided by Gantus shall be settled by Swedish courts of proper jurisdiction.